Effective Date: March 2023
Information We Collect
When you use the Loop Experiences mobile application, we may collect the following types of personal information:
1.1 User-Provided Information:
- When you create an account, we may collect your name, email address, and other contact information.
- If you choose to make bookings or payments through the application, we may collect payment information, such as your credit card details.
- We may collect location data when you use our services to provide location-based features.
1.2 Automatically Collected Information:
- We may collect information about your device, including its unique device identifier, operating system, and mobile network information.
- We may gather data on how you use our mobile application, including the pages you visit, the features you use, and the duration of your usage.
How We Use Your Information
We may use the collected information for the following purposes:
2.1 Providing and Improving Services:
- To deliver the services you request and process bookings and payments.
- To personalize your experience and provide tailored content and recommendations.
- To improve our mobile application, develop new features, and enhance user satisfaction.
- To communicate with you regarding your account, bookings, and any updates or changes to our services.
- To respond to your inquiries, comments, or feedback.
- With your consent, we may send you promotional communications about our services and relevant offers.
2.4 Legal Compliance:
- To comply with applicable laws, regulations, or legal obligations.
- To protect the rights, property, or safety of Loop Experiences Inc., our users, and the public.
We may share your personal information in the following circumstances:
3.1 Service Providers:
- We may engage third-party service providers to assist us in operating the mobile application and providing our services, such as payment processors, hosting providers, and customer support services.
- We may share your information with our partners, such as tour operators, for the purpose of providing you with relevant experiences.
3.3 Legal Requirements:
- We may disclose your information if required to do so by law or in good faith belief that such disclosure is reasonably necessary to comply with legal obligations, respond to claims, or protect the rights, property, or safety of Loop Experiences Inc., our users, and the public.
You have certain rights regarding your personal information, including:
4.1 Access and Correction:
- You have the right to access and update your personal information held by us. You can do this by accessing your account settings within the mobile application.
4.2 Data Deletion:
- You have the right to request the deletion of your personal information. Please note that certain information may be retained as required by law or for legitimate business purposes.
- You can opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us at firstname.lastname@example.org.
Data Retention and Security
Third-Party Links and Services